FAQs

How do I place an order?

Check out the shop to see what’s available or submit an inquiry using my Custom Order Form.

How soon should I place an order?

As soon as possible! I prefer to have a 2 week notice, but am sometimes able to fit in orders that are placed one week in advance. Any orders placed with less than one week notice are subject to a $10+ additional fee.

What forms of payment do you accept?

I accept all credit cards, Apple Pay, and PayPal.

When do you need payment for my order?

Invoices for custom orders must be paid within 48 hours. Orders placed through the Shop are paid for upon checkout. All orders must be paid in full. Please note that if you are requesting a custom order, it is not placed on my calendar until full payment is received.

What flavor are your sugar cookies?

My signature cookies are vanilla with vanilla cream royal icing. Seasonal flavors are occasionally offered during holiday preorders.

Do you offer refunds?

All sales are final. If you are not satisfied with your order, all uneaten treats must be returned within 24 hours to assess their condition and determine if a credit may be issued for a future order. I am not responsible for broken or damaged treats once they leave my possession. Please handle with care!